No Risk 30 Day Guarantee
We guarantee that you will be totally satisfied with your purchase and that your plants will arrive healthy, pest & disease free and true to their name. If for any reason you are dissatisfied, notify us within 30 days of receipt of purchase and we will refund your order.
Notify us within 7 days if you have a concern so we can have the information on record. Warranty extended to May 30 of the following year. See Product Care information below.
Our Larger Root Systems
We ship jumbo size plants with hefty root systems that outperform smaller plants obtained form other mail order nurseries.
We take great pride in our packaging. Please contact us immediately for any damaged boxes or shortages. (Please note: multiple boxes shipped by Fed Ex might not always arrive the same day)
Any plant shipped dormant in the spring is guaranteed to break dormancy even if it takes more than one month. Call us immediately if you have any concern.
At times, we might graciously ask for photos to provide the best assistance possible
A plant refund is based on the plant cost less discounts and shipping charges. Allow up to 2 weeks for processing. We reserve the right to request a return of an item.
After 30 days, we cannot be responsible for product that is in your care. This includes overwintering, animals, insects, diseases, poor planting, plants beyond their hardiness zone, drought, flooding, etc. Our expert staff is here to assist you with any problem you may be experiencing. Our goal is that you are successful with our product.
GreatGardenPlants.com has successfully shipped high quality plants for the past seven years. We take great pride in the quality of our product.