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Frequently Asked Questions

Who is Great Garden Plants?
What products do you offer?
What product sizes are available?
How are your plants grown?
Where can you ship to?
What are your shipping charges?
How do you ship my order?
When will I receive my order?
What is your guarantee?
Do you have a printed catalog?

Who Is Great Garden Plants?

With over 9 years of online presence, GreatGardenPlants.com is your complete resource for high quality garden plants, perennials, groundcovers, shrubs and more -  all shipped direct to your door.

Located in Hudsonville, Michigan, our plants are carefully selected, expertly packaged and ready for their new place in your garden. Our hope is that you'll find the plants, answers & inspiration you need.  You'll find the new as well as the iconic tried and true, tapping into our design instincts and our personal involvement with what we offer.


 

What products do you offer?

We specialize in a wide variety of Sun Perennials, Shade Perennials, long-blooming Knock Out Roses, colorful Heucheras, fragrant Coneflowers, & drought-proof Sedums. We also have a wide selection of shrubs and hedge plants, & fast-growing Ground Covers for sun or shade. 


 

What Product Sizes Are Available?

Our jumbo container sizes are one of the most important differences that set us apart from our competitors! We've combined our years of professional growing experience along with our personal gardening knowledge to select pot sizes that will ensure your gardening success when buying plants from Great Garden Plants.                                                  

One Quart Pots This extra-deep jumbo 1-quart pot ensures that your plants get off to a strong start by allowing a vigorous & robust root system. At Great Garden Plants, our larger-than-normal Jumbo 1-Quart pots ensure your gardening success & every plant is backed by our Amazing Triple Guarantee!

Two Quart Pots (1/2 gallon pots) - We've found that this extra-deep Jumbo 2-Quart pot grows vigorous plants with a heavy root system.

1 Gallon Pots.   Most of our hedge trees are grown in this larger pot size. Ready to give you fast results in your garden.

3 1/2" pots.  This new line of sedums and succulents offer a high quality at a value price.


 

How Are Your Plants Grown?

Our container grown perennials and shrubs are grown in our climate-controlled greenhouses in Western Michigan. They have been in a cool greenhouse and can withstand some light frost (30-32 degrees F.) We try to keep our plants cool so they can better adjust to their new outdoor environment, especially early in the season.


 

 

Where can you ship to?

We ship anywhere within the 48 contiguous states.

Most plants can be shipped to all 48 states, however, a few plants are restricted and cannot be shipped to certain states. Please check the product page for any relevant restrictions for that plant.


What are your shipping charges?

Our 2017 Shipping Charges are as follows.

Order Total

Shipping Charges

Up to $14.99

$9.95

$15.00 - $24.99

$12.95

$25.00 - $44.99

$14.95

$45.00- $64.99

$18.95

$65.00-$84.99

$20.95

$85.00-$104.99

$23.95

$105.00 -$124.99

$24.95

$125.00-$149.99

$25.95

$150.00+

19% of order

Oversized items may be subject to Special Handling Fees.

 


 

How do you ship my order?

We ship all orders by Fed Ex Home Delivery. We've had great results with Fed Ex and think they do the best job in keeping your plants safe during transit.

Your shipping charges will automatically compute during checkout prior to the completion of your order.

 


When will I receive my order?

We do our best to process your order in a timely fashion (within 2-3 weeks) or sooner. Once we are in Spring Season, we ship the beginning of each week so you will receive your plants by the end of the week they ship out.


 

Does Great Garden Plants have a guarantee?

We want you to be fully satisfied with every item that you purchase from Great Garden. All our plants are backed by our Risk Free Guarantee.

No Risk 30 Day Guarantee

We guarantee that you will be totally satisfied with your purchase and that your plants will arrive healthy, pest & disease free and true to their name.  If for any reason you are dissatisfied, notify us within 30 days of receipt of purchase and we will refund your order.

Fall Guarantee

Notify us within 7 days if you have a concern so we can have the information on record.  Warranty extended to May 30 of the following year.  See Product Care information below.

Our Larger Root Systems

We ship jumbo size plants with hefty root systems that outperform smaller plants obtained form other mail order nurseries.

Shortages/Damages

We take great pride in our packaging.  Please contact us immediately for any damaged boxes or shortages.  (Please note: multiple boxes shipped by Fed Ex might not always arrive the same day)

Dormant Plants

Any plant shipped dormant in the spring is guaranteed to break dormancy even if it takes more than one month.  Call us immediately if you have any concern.

Photos

At times, we might graciously ask for photos to provide the best assistance possible

Refunds

A plant refund is based on the plant cost less discounts and shipping charges.  Allow up to 2 weeks for processing.  We reserve the right to request a return of an item.

Product Care

After 30 days, we cannot be responsible for product that is in your care.  This includes overwintering, animals, insects, diseases, poor planting, plants beyond their hardiness zone, drought, flooding, etc.  Our expert staff is here to assist you with any problem you may be experiencing.  Our goal is that you are successful with our product.  


         

Do you print a catalog?

Because we do not currently print a catalog, we are able to pass along some fantastic money savings offers and a host of other benefits.