Plant spacing is based on the ultimate width of the plants. This figure is normally given as a range; for example, 3-5’. If you live in a cold climate and/or want plants to fill in more quickly, plan to space at the shorter end of the range. If you live in a warm climate, are on a limited budget, or are willing to wait longer for plants to touch, use the higher end of the range. Using the larger number is recommended when calculating distance from a building or structure. There’s really no such thing as "maximum spacing": if you don’t want your plants to touch, you can space them as far apart as you’d like. All plant spacing is calculated on center, or in other words, the centers of the plants are spaced one half of their eventual width apart:
Unless you are planting in a straight line, as you might for hedges or edging, space your plants in a staggered or zig-zag pattern for a more interesting and naturalistic look:
Hand-picked at our greenhouse
Shipped to your door
Arrives as young plant
One rose plant and the grass were dead when I received them, the store was helpful and replaced them, but the replacement arrived dead also so that is why the middle of the road rating. Had good customer service, but poor quality plants. I paid for three plants but only have one good one out of five!!!
We are so sorry to hear about your experience with this plant! If you have not done so please make sure to reach out again to our customer service team firstname.lastname@example.org.
Hi,I ordered 7 plants. I had hi hopes for these plants. 1 was almost dead when I got it. The rest looked like they were struggling but hopeful. I followed directions for acclimation and keeping soil moist before planting. 4 more died before I got them into the ground. Of the 2 planted. I is looking promising. The other is still struggling. I feel like you need to put a stronger root system on the plants before sending out. Not worth $78.00
We apologize that you received plants that are not up to our standards. While we try our best to provide exceptional service, some factors, like shipping and handling, are outside our control, and issues like this can sometimes happen. Please email pictures of the plants to email@example.com, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we have a 60-day guarantee on all our plants. If you received your plants within that timeframe, we would be happy to apply your warranty once we receive the pictures. Happy Gardening!
It looked ok when it arrived but quickly started turning brown. It was carefully tended and the perennials around it are healthy. I have lots of Standing Ovation bluestem in my yard and it is healthy. Very unsatisfactory.
We've got you covered with our 60-day guarantee. We guarantee that you will be satisfied with your purchase and that your plants will arrive healthy, free of pests and diseases, and true to name. Have a problem with your plant? We make it easy to place a claim via email, automated claim process, or use the chat bubble. Simply send us a photo of your plant, your order number, and a brief description of the problem within 60 days of receipt of your order. While we do not accept returns, we are happy to issue refunds. Refunds are based on the plant cost and do not include shipping charges. Allow up to 2 weeks for processing refunds. After 60 days, we cannot be responsible for the plants in your care and will not cover problems with overwintering, animals, insects, diseases, improper planting, drought, flooding, poor drainage, etc. Our goal is that you are successful with our plants (and gardening in general), so our expert staff is here to assist you with any problem you may experience. Any plant shipped dormant in spring is guaranteed to break dormancy, even if it takes longer than 60 days.
Please note: our guarantee does not cover plants grown outside of their recommended growing zones. Verify your USDA zone by clicking 'Growing Zone' in the site navigation and entering your zip code before purchasing.
The plant was sold as quart size but it was fairly obvious it had been recently moved into a quart size container as soil was loose around a smaller root ball. Otherwise the plant was healthy, and it’s doing well.
Hello! Thank you for your feedback. We're sorry to hear that you received a plant not up to our standards. Our growing team regularly checks our plants for strong root growth and plants are not released to be shipped until they have robust roots. We do have a 60-day guarantee on all of our plants. If you have any trouble, do not hesitate to reach out to us. Happy Gardening!
Even though customer support was very kind and sent a replacement for the one that died, the replacement didn’t live either. In fact, from my full order and 2 replacements, only 4 survived out of the 10 I received. Won’t be ordering here again.
Hello! We're so sorry to hear that you've had trouble with your new plants. As you mentioned, all of our plants are covered under our 60-day guarantee and we're happy to hear that our customer service team was able to assist. Our customer support team and horticulture experts are always here to help out when you have garden troubles. At the first signs of stress you are always welcome to contact us for expert guidance specific to your garden. Happy Gardening!
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