REVIEWS

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Customer Reviews

Based on 4 reviews
25%
(1)
50%
(2)
0%
(0)
0%
(0)
25%
(1)
N
N.S. (New York)
Not happy!

Expected plants to be larger and not half dead.

Hello Nancy, thanks for taking the time to leave your feedback. We're sorry to hear your plants arrived in less than perfect condition, that's not what we like to hear. We offer a 30 day guarantee and are happy to replace or refund plants that arrive damaged/dead or don't survive their first 30 days in your garden. To start a claim, email any pictures you may have and your order # to claims@greatgardenplants.com. Thank you again for leaving your feedback!

https://www.greatgardenplants.com/pages/our-guarantee

G
G.S. (New York)
Great customer service

I placed an order for Potentilla plants. Shipping was delayed due to Fed Ex error and the plants arrived dried out and dead looking. I sent pictures and tracking information to Great Garden Plants and they responded immediately asking if I wanted new plants or a refund. My new plants were shipped out promptly. The error was not theirs but they made sure that I was satisfied with my purchase. New plants arrived without issue and look great!

M
M.K. (Pennsylvania)
Still waiting on some to bloom

I purchased 3 pink and 3 yellow potentillas. After planting the pink ones, one of the two flowering units seems to be a yellow potentillia instead of the pink I ordered. It was labeled pink on the container when it was planted. Still waiting for the other pink and two yellow to bloom to see if they were inadvertently (misl
abeled)or switched during shipment.

M
M.L. (New York)
Happy Face Pink Paradise Potentilla

2 flowers so far. Waiting for more!!

Customer Reviews

Based on 4 reviews
25%
(1)
50%
(2)
0%
(0)
0%
(0)
25%
(1)
N
N.S. (New York)
Not happy!

Expected plants to be larger and not half dead.

Hello Nancy, thanks for taking the time to leave your feedback. We're sorry to hear your plants arrived in less than perfect condition, that's not what we like to hear. We offer a 30 day guarantee and are happy to replace or refund plants that arrive damaged/dead or don't survive their first 30 days in your garden. To start a claim, email any pictures you may have and your order # to claims@greatgardenplants.com. Thank you again for leaving your feedback!

https://www.greatgardenplants.com/pages/our-guarantee

G
G.S. (New York)
Great customer service

I placed an order for Potentilla plants. Shipping was delayed due to Fed Ex error and the plants arrived dried out and dead looking. I sent pictures and tracking information to Great Garden Plants and they responded immediately asking if I wanted new plants or a refund. My new plants were shipped out promptly. The error was not theirs but they made sure that I was satisfied with my purchase. New plants arrived without issue and look great!

M
M.K. (Pennsylvania)
Still waiting on some to bloom

I purchased 3 pink and 3 yellow potentillas. After planting the pink ones, one of the two flowering units seems to be a yellow potentillia instead of the pink I ordered. It was labeled pink on the container when it was planted. Still waiting for the other pink and two yellow to bloom to see if they were inadvertently (misl
abeled)or switched during shipment.

M
M.L. (New York)
Happy Face Pink Paradise Potentilla

2 flowers so far. Waiting for more!!