Very dry
Hello! Please see our previous replies. It is common for plants to experience slight stress from shipping, as they have not experienced their ideal growing conditions at this time. We recommend placing plants in a cool, shaded spot out of direct sunlight for 24-48 hours after unpacking them. Our fall guarantee covers plants received after September 1 until May 2026, so we have you covered. Please contact us with your order number and photos of your plants to start the claims process if necessary. We look forward to helping!
Very dry
Hello! It is common for plants to experience slight stress from shipping, as they have not experienced their ideal growing conditions at this time. We recommend placing plants in a cool, shaded spot out of direct sunlight for 24-48 hours after unpacking them. This allows them a recovery and acclimation period before planting. If you must hold them longer, place them out of direct sunlight, wind, heat, and cold, and plant as soon as possible. Our fall guarantee covers plants received after September 1 until May 2026, so we have you covered. Please contact us with your order number and photos of your plants to start the claims process if necessary. We look forward to helping!
Very dry
Hello! It is common for plants to experience slight stress from shipping, as they have not experienced their ideal growing conditions at this time. We recommend placing plants in a cool, shaded spot out of direct sunlight for 24-48 hours after unpacking them. This allows them a recovery and acclimation period before planting. If you must hold them longer, place them out of direct sunlight, wind, heat, and cold, and plant as soon as possible. Our fall guarantee covers plants received after September 1 until May 2026, so we have you covered. Please contact us with your order number and photos of your plants to start the claims process if necessary. We look forward to helping!
Packaging and shipping were beyond my expectations. The most beautiful full lavender plants I could’ve imagined. Was a birthday gift. I absolutely loved.
Lots of dead leaves. I thought the plant would be at least 1 foot tall -- it's about 6 inches.
We’re sorry you’re not satisfied with your plants! On each product page and our plant sizes page, we note that all of our plants are young. The size of our plants varies depending on the time of year and whether they were recently trimmed. The most important thing when purchasing plants, online or in garden centers, is a full and robust root system, which we prioritize. Our team of horticulture experts would love to take a closer look! Our fall guarantee covers plants received after September 1 until May 2026, so we have you covered. Please send your order number and pictures of your plants to [email protected] to start the claims process if necessary. We look forward to helping! https://bit.ly/ggp-guarantee
We have deer rabbits and groundhogs. This plant has glossy green leaves, has done well with little care its first year and most importantly nothing eats it! Great pick if you have varmints.
Thank you for beautiful plants and carefully packing them!
Unfortunately, the plant was shattered into many tiny pieces in the shipping container. I’m trying to propagate the three small pieces with a little root on them. This plant should have been packed more securely.
Hello! We're sorry you received plants that are not up to our standards. We try our best to provide excellent plants, but some factors, like shipping and handling, are outside our control. Our fall guarantee covers plants received after September 1 until May 2026, so we have you covered. Please send your order number and pictures of your plants to [email protected] to start the claims process if necessary. We look forward to helping! https://bit.ly/ggp-guarantee
Excellent packaging for shipping. Arrived healthy.
This is a starter plant that I am adding to my collection. It arrived healthy. I will see how well it grows next year.
The plants all arrived during our hot summer, and had taken longer than I thought, so they were very dry. The Milkweed still has green leaves, hasn't grown. I have put it in a large pot so I can keep an eye on it through the winter.
We ordered this bush, and other varieties, as our season for growing was coming to an end. They all arrived very healthy. We left them outside for two days before planting everything. We have been below freezing multiple times now and it is only the beginning of November. It has also been very dry this year. The plant looks great! We have lots of deer, and they are ignoring them.
Love my trio of the female winterberry shrubs - finished up with a male Mr. Poppins! Thank you.
Very Healthy and thriving pots a FULL Quart size too
Received these plant half dead and eventually they died.
Hello! We’re sorry that you received plants that are not up to our standards. We try our best to provide excellent plants, but some factors, like shipping and handling, are outside our control. Our fall guarantee covers plants received after September 1 until May 2026, so we have you covered. Please send your order number and pictures of your plants to [email protected] to start the claims process if necessary. We look forward to helping! https://bit.ly/ggp-guarantee
They seemed pretty dead on arrival and after a month in pots they don't look any better