How to Contact Us
General Customer Service & Phone Orders
Phone: 1-877-447-4769 (Monday-Friday 8:30 AM to 4:30 PM EST).
Mail: Great Garden Plants, Inc., 12601 120th Avenue, Grand Haven, MI 49417
Email: info@GreatGardenPlants.com
Click here to track your order.
Ship Schedule
We begin shipping plants at proper planting time in your area, which is determined by your USDA Hardiness Zone. If you prefer, you may specify a later shipping date during the checkout process. Our shipments go out within three business days of the date you select. Amount of time for you to receive your order after it ships depends on your distance from Grand Haven, Michigan. Not sure what zone you are in? Use our map to find yours by ZIP code.
Shipping is closed for the winter but will resume to zones 7-10 on March 13, 2023. To learn when your zone opens, see the table below.
| Zone | 2023 Shipping Schedule |
| 3 | May 8 – Oct 20 |
| 4 | Apr 24 – Oct 20 |
| 5 | Apr 10 – Oct 20 |
| 6 | Apr 03 – Oct 20 |
| 7 | March 13 – Nov 10 |
| 8-10 | March 13 – Nov 10 |
Shipping Methods
Orders within the 48 contiguous states are shipped via Fed Ex Home Delivery Service, which delivers 7 days a week. All orders require a street address; we are unable to ship to APO/FPO military address or PO boxes.
Orders to Canada placed by 4pm ET on Tuesdays will ship the following Monday; time to delivery will depend on your location. All orders ship from our location in West Michigan via FedEx International Ground.
Shipping Costs
We try to keep shipping rates as low as possible to offer you the best value. Unlike other companies, with us, when you buy more, you save more on shipping! Our standard rates are:
US Order Total // Shipping Charges
$0.01 - $39.99 // $16.99
$40.00 - $59.99 // $9.99
$60.00 - $99.99 // $4.99
$100.00+ // FREE
Canada Order Total // Shipping Charges in CAD
$0.01 - $99.99 // $29.99
$100.00 - $149.99 // $19.99
$150.00+ // FREE
Orders shipping to Canada will have duties assessed at checkout.