All Reviews
View all plant and store reviews for Great Garden Plants. If you have a problem with an order, be sure to email us and take advantage of our no risk 60 day guarantee!
It did not live through the winter and will have to be replaced
I ordered the plugs last March. These are the results after just one year and it was a hot one in Texas. Can't wait for them to fill in to give me a mass of Spring blue.
Mine all were brown when I received them. I set the container in water to try to revive them but they did not survive after a week in the ground. Super bummed!!!
Hey Julie! We're so sorry that you're unsatisfied with your plants. While we try our best to provide exceptional service, some factors, like shipping and handling, are outside our control, and issues like this can sometimes happen. Please email pictures of the plants to claims@greatgardenplants.com, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we have a 60-day guarantee on all our plants. If you received your plants within that time frame, we would be happy to apply your warranty once we receive the pictures. Thank you for letting us hear about your experience, and our customer service team looks forward to hearing from you regarding your order. Happy Gardening!
https://www.greatgardenplants.com/pages/our-guarantee
I received my order today of 4 plants and they're so cute and healthy!!! I have planted them already & can hardly wait to see them flourish. Also I'd like to mention that customer service here at GGP is A1. I will definitely be ordering here more all throughout spring, summer & autumn. Thanks for a great experience of online plant shipping. Packing was great and secure for plants and shipping was quick.
It's been a couple of seasons now and the blooms have not come out like the stars pictured. Rather, they look the same as Gatsby Gal. Still an interesting addition to the garden with the dramatic red of the foliage in the fall, but I would have preferred the star-shaped flowers.
Hello! We're so sorry that you're unsatisfied with your plant. Our customer service team would love to hear from you. Please email pictures of the plants to claims@greatgardenplants.com, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. We can assure you that Gatsby Star® Oakleaf Hydrangea has layered, star-like blooms, while Gatsby Gal® Oakleaf Hydrangea has elegant, rounded blooms. We appreciate your feedback and hope to hear more about your experience with you hydrangea. Happy Gardening!
https://www.greatgardenplants.com/pages/our-guarantee
When these first bloomed they were beautiful and quite perfect for our yard. However, they didn't last long. We bought 4 and they all died. The strange thing is that I thought one of them had survived but realized it wasn't blooming at all and looked quite a bit different from the photo. I sent the photo to customer service and they said what was growing wasn't the bugleweed. They suggested what was growing looked like marijuana. They also mentioned they couldn't issue a refund since I was past the refund window.
All that to say: when they were alive, these bugleweed were really pretty, which is why I gave it 3 stars instead of 1.
Hello! We're so sorry to hear you're having trouble with your plants. Our customer service team would love to revisit this situation and hear more from you about your plants. Please reach back out to us, so that our team my help you in the best way possible. Please email pictures of the plants to claims@greatgardenplants.com, making sure to put your order number and name in the subject line, while we work to assist you. We look forward to hearing back from you, happy gardening!
I ordered about 30 limelight prime from GGP in the spring 2022 to form a hedge on each side of my home. The plants arrived packaged very well and every single plant survived. I purchased in quart size and in just one year they tripled in size. I’m looking forward to their progress this year (which will be the third growing season). These are hardy plants. First year they sleep, second year they creep, third year they leap!
They
died week after I planted. A lot of wasted money
Hello! We're sorry that you're having trouble with your plants. Our customer service team would love to help, so please email us with photos of the plants. Make sure to include your order number in the subject line so we may best assist you. Rest assured, we have a guarantee on all our plants. Our fall guarantee covers plants received after September 1 until May 2024! If you received your plants within that time frame, we would happily apply your warranty once we receive the pictures. Happy Gardening!
Great plants. 2-3 ft so looks like they survived the New England Global Warming / Climate change winter.
The plant didn't make it through the winter. It lost its leaves and now is a dried out set of twigs, despite meticulous care. Meanwhile, Berry Poppins is doing spectacularly. Hoping there is a guarantee on Mr Poppins.
Hello! We are so sorry to hear one of your plants didn't make it. Please contact our friendly customer service team and email us pictures of the plants, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we have a guarantee on all our plants. Our fall guarantee covers plants received after September 1 until May 2024! If you received your plants within that time frame, we would happily apply your warranty once we receive the pictures. We would love to hear from you, happy gardening!
Growing already in early spring - I cover them w buckets if our nights dip below 32.
Planted a number of them to use as a 4’ Blooming loose shaped hedge in full sun. They came in healthy and budding. They are not as full and bushy so far ,as I had hoped for but they bloomed prolifically all through our incredibly hot dry summer. They easily added 2’ in height the first year, just didn’t get very bushy. Pruning the ones I have now hard and ordering more to space between. A winner for my zone 9, Deep South garden.
Sooooo pretty man these red ones pop!! Zone 6b it gets bad in winter hope they make it like I’ve said before worth every penny. If they don’t make it I’ll be back. They took a bit to take but boy when they did they flourished. ❤️
Love these spreads fast worth the money kept flowering for at least 5 months well into winter. Zone 6b I installed reinforced see through umbrellas onto the big pots that hold these til spring. I hope they make it if not here I come again to buy more. Well worth it!!
I hope they survive here I zone 6b lol I sure did do my part to help them, worth every penny as they spread super fast. I had beautiful flowers for months. Love these lots of complements great I’m my large pots. The more you remove the old heads the more new ones pop. I drop my deheadings right into the pot I swear it helped it fill right out. Well if they don’t make it I’m gonna have to get more. ❤️
Plants were small and several died within a week or two because they were not thriving/ very healthy upon arrival.
Hello Donna! We appreciate your feedback, and would love to help in any way we can. Please email pictures of the plants, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we have a guarantee on all our plants. Our fall guarantee covers plants received after September 1 until May 2024! If you received your plants within that time frame, we would happily apply your warranty once we receive the pictures. Happy Gardening!
All plants failed to survive even though planted as indicated. This was a 2nd purchase from Great Gardens with poor outcomes
Out of 3 plants ordered, only 1 survived even though planted in the same flowerbed as directed
Got them too late to put in the ground. Struggling to keep them alive until spring. Might have to reorder them
Hello! We appreciate your feedback, and our customer service team would love to hear from you. Please email pictures of the plants, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we have a guarantee on all our plants. Our fall guarantee covers plants received after September 1 until May 2024! If you received your plants within that time frame, we would happily apply your warranty once we receive the pictures. Happy Gardening!
They came in the fall and are still blooming in January!! ‘The Price is White’ great perennial! Fingers crossed for March warming weather!
The promise to grow these beautiful flowers did not hold! Ive had this plant for 3 years and the last two its flowers are just plain blue
Hello! We are sorry that you're unsatisfied with your order. Our customer service team would love to help and hear from you. Please email pictures of the plants to customerservice@hydrangea.com, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we have a 60-day guarantee on all our plants. If you received your plants within that time frame, we would be happy to apply your warranty once we receive the pictures. Happy Gardening!
https://hydrangea.com/pages/our-guarantee