I ordered 4 of these, and 3 are thriving. For the 4th that didn't make it, I sent 2 emails to GGP to ask for a replacement, and I never received a response. In the past, I had no issues with Customer Service, so I'm not sure if this is something specific to this year. I hope that this is just a blip. All of my other plants are very happy in their new homes.
Hello Virginia! I looked into your order and in our notes it says we got back to, I'm sorry to hear that the message never made it to you. Unfortunately, creeping dogwood is out of stock so we are not able to replace it but we will happily refund the price of that plant or substitute it with another plant. Give us a call and let us know how you'd like to proceed. We look forward to hearing from you!