REVIEWS

View Frequently Asked Questions

Customer Reviews

Based on 7 reviews
57%
(4)
0%
(0)
0%
(0)
0%
(0)
43%
(3)
S
S.B. (Utah)
Elegance pink lavender

Unfortunately, the delivery time was too long and my plants did not survive.

Hello Sandi!
Thanks for taking the time to leave your feedback, we're sorry to hear your plants didn't arrive to you in great condition. We appreciate you giving us a chance to make things right and apologize that we weren't able to get you this plant for your garden this season. Please let us know if you have any other questions or concerns, we're happy to help!

A
A. (Pennsylvania)
Died within a week

I was really hoping to have the two lavender I ordered survive. Within 1 week the pink was completely dead, the white lavender I ordered has barely survived, I’m hoping it makes it.

Hi, Amanda!
We're sorry to hear about the condition of your order. We offer a 30 day guarantee on all of our plants and are happy to replace or refund plants that either arrive in unplantable condition or die within our warranty period. Reach out to our team at claims@greatgardenplants.com with any pictures you may have and your order# and we'll be happy to help you further. We appreciate your feedback and again apologize for the condition your plants arrived in. We look forward to hearing from you soon!

L
L.Z. (California)
DOA

I bought 4 plants, 3 of them died in 2 days, only 1 plant survived. It's not entirely the seller's fault since the plants were shipped in the record-setting heatwave days.

L
L. (Michigan)
VERY Impressed!

First time ordering and I am thrilled with the quality of plants I received. The plants also arrived quickly and were packed extremely well. I have ordered from 'competitors' in the past and have been so disappointed I vowed never to mail-order plants again. I am so glad I gave Great Garden Plants a try and am looking forward to placing orders in the future! Gardening in deer country is challenging, and the variety of lavender colors is appreciated and exciting!!! THANK YOU!!!

M
M.S. (Ohio)

Excellent packing, my plants are happy!

Customer Reviews

Based on 7 reviews
57%
(4)
0%
(0)
0%
(0)
0%
(0)
43%
(3)
S
S.B. (Utah)
Elegance pink lavender

Unfortunately, the delivery time was too long and my plants did not survive.

Hello Sandi!
Thanks for taking the time to leave your feedback, we're sorry to hear your plants didn't arrive to you in great condition. We appreciate you giving us a chance to make things right and apologize that we weren't able to get you this plant for your garden this season. Please let us know if you have any other questions or concerns, we're happy to help!

A
A. (Pennsylvania)
Died within a week

I was really hoping to have the two lavender I ordered survive. Within 1 week the pink was completely dead, the white lavender I ordered has barely survived, I’m hoping it makes it.

Hi, Amanda!
We're sorry to hear about the condition of your order. We offer a 30 day guarantee on all of our plants and are happy to replace or refund plants that either arrive in unplantable condition or die within our warranty period. Reach out to our team at claims@greatgardenplants.com with any pictures you may have and your order# and we'll be happy to help you further. We appreciate your feedback and again apologize for the condition your plants arrived in. We look forward to hearing from you soon!

L
L.Z. (California)
DOA

I bought 4 plants, 3 of them died in 2 days, only 1 plant survived. It's not entirely the seller's fault since the plants were shipped in the record-setting heatwave days.

L
L. (Michigan)
VERY Impressed!

First time ordering and I am thrilled with the quality of plants I received. The plants also arrived quickly and were packed extremely well. I have ordered from 'competitors' in the past and have been so disappointed I vowed never to mail-order plants again. I am so glad I gave Great Garden Plants a try and am looking forward to placing orders in the future! Gardening in deer country is challenging, and the variety of lavender colors is appreciated and exciting!!! THANK YOU!!!

M
M.S. (Ohio)

Excellent packing, my plants are happy!