Plant spacing is based on the ultimate width of the plants. This figure is normally given as a range; for example, 3-5’. If you live in a cold climate and/or want plants to fill in more quickly, plan to space at the shorter end of the range. If you live in a warm climate, are on a limited budget, or are willing to wait longer for plants to touch, use the higher end of the range. Using the larger number is recommended when calculating distance from a building or structure. There’s really no such thing as "maximum spacing": if you don’t want your plants to touch, you can space them as far apart as you’d like. All plant spacing is calculated on center, or in other words, the centers of the plants are spaced one half of their eventual width apart:
Unless you are planting in a straight line, as you might for hedges or edging, space your plants in a staggered or zig-zag pattern for a more interesting and naturalistic look:
Hand-picked at our greenhouse
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Arrives as young plant
Adorable little plant. Arrived just fine- it's just not making it. I think I'm 10 days past my 60 day guarantee- I wish I would have realized that sooner. I've been working so hard to get these to grow. They aren't dead, but they aren't thriving. I know they won't make it to next season. Don't make my mistake- try ONE the first season...not 11! ( I had high hopes!)
I'm so sorry to hear about your plants! Do reach out to customer service at firstname.lastname@example.org with photos of the plants and let us double check the guarantee and see what we can do.
Received the plants and they were slimy. Died shortly after. Not recommended.
We've got you covered with our 60-day guarantee. We guarantee that you will be satisfied with your purchase and that your plants will arrive healthy, free of pests and diseases, and true to name. Have a problem with your plant? We make it easy to place a claim via email, automated claim process, or use the chat bubble. Simply send us a photo of your plant, your order number, and a brief description of the problem within 60 days of receipt of your order. While we do not accept returns, we are happy to issue refunds. Refunds are based on the plant cost and do not include shipping charges. Allow up to 2 weeks for processing refunds. After 60 days, we cannot be responsible for the plants in your care and will not cover problems with overwintering, animals, insects, diseases, improper planting, drought, flooding, poor drainage, etc. Our goal is that you are successful with our plants (and gardening in general), so our expert staff is here to assist you with any problem you may experience. Any plant shipped dormant in spring is guaranteed to break dormancy, even if it takes longer than 60 days.
Please note: our guarantee does not cover plants grown outside of their recommended growing zones. Verify your USDA zone by clicking 'Growing Zone' in the site navigation and entering your zip code before purchasing.
A couple of months ago, a very late season order of mine arrived in very poor condition, actually dead. I sent email back to the company asking if anything could be done. Very, Very quickly customer service responded saying that there were no more plants available of the type I'd purchase and suggesting I identify a different kind of plant which they'd be pleased to substitute for my loss. I'm very happy to reply that the substituted plants are beautiful and growing well. Thanks for great work!--Susan